Wood: It is organic; it moves, grows, shrinks, twists, and changes color. It’s also extremely durable! My craft is changing raw wood into something useful, pleasing, and beautiful. My guarantee is imperfection, striving for perfection, beauty among flaws, and my goodwill to please everyone. Though, I can’t guarantee you will notice the flaws.
Returns on used or custom items can be difficult to deal with, so I don’t like to take returns without a reason. Depending on the project, I may prefer repairs over returns.
If a problem is discovered in the first few months, then we will talk about solutions. I like to solve problems.
If a problem arises in the distant future, even if you caused it, then I still want to hear about it! And, we can still talk about solutions.